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Administering School ICT infrastructure: developing your knowledge and skills


Welcome to the Administering School ICT infrastructure: developing your knowledge and skills MOOC

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This course brings together ICT administrators to hear about current practices and new developments, to learn from each other and to reflect on their work through a mix of over 20 specially commissioned video case studies produced by practitioners, live webinars with expert input, and stimulating, enjoyable and relevant activities and discussions.

The focus of the course is on practical understanding and day-to-day problem-solving. We will be reflecting, discussing and sharing with each other about these topics. You will find a community of like-minded professionals on the course who can support each other in improving their practices. We will be using a variety of online tools and social media to communicate with each other and engage in peer review activities.

Learning objectives

The course aims to build your knowledge, skills and confidence in six key topic areas: Optimising the school network, Wireless networking and Bring Your Own Device, Cloud models and services, Securing networks and digital safety, New tools and services (including technology for special needs), and Professional skills and tips, including producing a school ICT development plan.


Target audience The course is relevant to primary and secondary school technology coordinators who are interested in developing their knowledge and understanding of key aspects of practical ICT management. The focus of the course is on the practical activities within a school environment. The course is particularly relevant to, ICT administrators in primary and secondary schools, ICT coordinators in schools, Technical support personnel in schools, Teachers interested in digital competence and e-safety (module 4 in particular), Teachers of all subjects working with students with special needs and disabilities (module 6 in particular), Representatives of municipalities and organisations supporting ICT in schools


  1. Module 1: Optimising your school network
  2. Module 2: Wireless Networking and Bring Your Own Device
  3. Module 3: Moving to the Cloud
  4. Module 4: Security and safety
  5. Module 5: The effective ICT administrator
  6. Module 6: New tools and services


You will receive a digital course badge and a course certificate upon completion of the full course.

Note to teachers from Portugal: You can get your successful participation in a European Schoolnet Academy course formally recognised as a valid continuous professional development, and thereby acquire the relevant number of training hours, by sending your certificate to the Conselho Científico e Pedagógico de Formação Contínua (CCPFC) at Rua do Forno, nº 30, 1º andar - apartado 2168, 4700 - 429 Braga, Portugal. For more information, please contact the CCPFC.

Course Staff

  • Roger Blamire
  • Jean-Noel Colin

Disclaimer and Copyright

The course is led by technical and pedagogical experts at European Schoolnet and is supported with funding and expertise from the Cisco Networking Academy. Video contributions were kindly provided by volunteers from schools, universities, and teacher education institutions. More details about the contributors can be found in the Course Introduction section of the course which will start a week before the course launch date. 

Course image from under CC BY-SA 4.0


Creative Commons License

All content on this course unless specified otherwise is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License

  1. Course Code

  2. Classes Start

  3. Classes End

  4. Estimated Effort

    3 hours (18 in total)