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The European Schoolnet Academy portal is dedicated to respecting the privacy of its users. Our intention is to provide a secure and safe environment for all users. The following statement outlines the policies by which the European Schoolnet Academy portal collects, manages, and uses the data provided to us by users, and how users of the portal may exercise their rights. Use of the European Schoolnet Academy portal indicates you have read these policies and agree to abide by them.

The European Schoolnet Academy portal is controlled by EUN Partnership aisbl, the legal name for European Schoolnet. Contact information can be found below.

What kind of information do we collect?

To best serve our users, the European Schoolnet Academy portal requires users to submit personally identifiable information. Personally identifiable information refers to information which can be used to identify you.

The following personally identifiable information is required as a part of the registration process:

First name, Last name, Email address

In addition, information such as a user's IP address, internet service provider (ISP), web browser, operating system, approximate times of use, referring site, specific user interactions with the systems functionality and any similar data exchanged between a user's computer and the servers of the European Schoolnet Academy portal will be collected. These will not be linked to specific user accounts except as indicated below.

Finally, aggregated statistics will be collected regularly, including, but not limited to, the number of users during a specific period, the preferred courses chosen by users, and account usage.

Information from Participation in online courses

The European Schoolnet Academy offers users the opportunity to participate in an online course on or through the portal. If you desire to participate in a course, you will be asked to provide us with certain information necessary to conduct such a course. This information may include, among other things, your name and email address.

If you participate in an online course, we may collect from you certain student-generated content, such as assignments you submit, peer-graded assignments and peer grading student feedback. We also collect course data, such as student responses to quizzes, forum entries and surveys.

Information from forums and other online communication tools

The European Schoolnet Academy may offer public forums (or similar communication tools such as Padlet or Tricider) as part of its online courses. These forums can be on the portal or they can be embedded or linked to from the portal. On the forums you can share comments, thoughts, photos, videos and other resources. In order to participate in a communication tool, you may be required to register with us and/or a partner site and provide personally identifiable information such as your name and email address.

Please keep in mind that information you post or make available in forums and other discussion tools will be publicly visible on the EUN Academy portal and in some, rare cases even outside of the portal. Accordingly, you should be careful when posting any personal or sensitive information and ensure you have the relevant permissions to share any resources.

Information from Surveys

We may receive personally identifiable information when you provide information in response to a survey operated by us.

Information from Third Party Sites

We may receive personally identifiable information when you access or log-in to a third party site that displays information on our site, e.g. Twitter or Tricider. This may include the text and/or images available from the third party site. We may also receive personally identifiable information from a third party site if you log-on using the authorization mechanism of the third party site, e.g. Google or Facebook.

Partner sites providing online course related tools and services such as online quizzes, peer-marking mechanisms or social media functionality to the European Schoolnet Academy users may also collect personally identifiable information regarding the individual's use of that partner site while engaged with such online course related activities. The partner sites may share that data with the European Schoolnet Academy for the purpose of improving European Schoolnet Academy's services, the partner site's services, and the individual's education experience. This data includes information such as the amount of time spent on the partner site and pages viewed.

How do we use the information we collect?

Personal information and contributions provided by the user or collected during usage of the European Schoolnet Academy platform will be used to:

  • Allow users to contribute to the European Schoolnet Academy online courses through rating, comments, bookmarks, tagging, completing quizzes and uploading their own resources;
  • Enable and improve the user experience within this and similar projects via access control, tracking usage frequency, search behaviours, preferences and settings;
  • Inform the user of learning resources and activities he or she might be interested in within this or other EUN projects and about any developments and updates related to the European Schoolnet Academy initiative;
  • Allow and facilitate monitoring and research activities within and across EUN projects and activities;
  • Allow for collection, categorization and summary of user contributions in the forums and other discussion tools

Access to this information is strictly limited to EUN Partnership aisbl, education ministries, third parties carrying out research activities and entities in charge of implementing the European Schoolnet Academy initiative. The transfer of specific data to other third parties can be permitted under the specific authorisation of the Data Controller; such authorisation will only be granted by the Data Controller to third parties with a legitimate interest in this information, taking into account the context and scope of the European Schoolnet Academy portal and/or the European Schoolnet Academy initiative (e.g., educational organisations; governmental bodies; research centres; universities; partners in the European Schoolnet Academy initiative). Personal data will only be transferred in accordance with applicable regulations. Whenever possible, data will be processed in an anonymous way, especially if transferred to third parties for research purposes. EUN Partnership aisbl will not divulge your personal data for direct marketing purposes to third parties. EUN Partnership aisbl will have access to provided account information and can modify and/or delete information as needed to maintain the integrity of the user database or to ensure the proper operation of the European Schoolnet Academy platform.

Information from participation in online courses

We use the personally identifiable information that we collect from you when you participate in an online course through the portal for processing purposes, including but not limited to tracking attendance, progress and completion of an online course. We may also share your personally identifiable information and your performance in a given online course with the instructor or instructors who taught the course, with teaching assistants or other individuals designated by the instructor or instructors to assist with the creation, modification or operation of the course, and with the institution or institutions with which they are affiliated. Also, we may archive this information and/or use it for future communications with you.

Information from forums and other online communication tools

To facilitate your use of the forums and communication tools, we may use personally identifiable information collected during your use of the forums and communication tools. In addition, we may publish this information via the portal or third-party extensions in order to present and summarize outcomes of a course.

We also reserve the right to reuse and reference posts in forums and communication tools containing personally identifiable information in ongoing and future versions of the courses we offer, and to enhance future course offerings. We may archive these posts and/or use it for future communications with course participants. We may also use or publish posts submitted on the forums without using personally identification information. Any contributions shared by the users, unless specified otherwise, will be licensed in the same way as all other course materials using a Creative Commons Attribution Share-Alike License. This means any user contributions can be re-used and adapted, even for commercial purposes, as long as the original source is credited and the material is published using the same license. For example, lesson plans or learning diaries prepared by users and submitted as part of the courses, unless specified otherwise by the user, would fall under this license.

Information for research

We may use and share general course data (including quiz or assignment submissions, grades, and forum discussions), information about your activity on our portal, and demographic data from surveys operated by us with our partners so that our partners may use the data for research related to online education. Any data shared with our partners will be fully anonymized.

Length of data storage

Personal data provided by the users of the portal or collected during their usage of the portal will not be stored by EUN Partnership aisbl in a form allowing the identification of the users for longer than five years after the last use of the European Schoolnet Academy platform by the user or, in the case of multiple registrations, five years after the last use by the user of any site maintained by EUN, whichever is the later. In addition, registered users may contact the EUN Partnership aisbl as indicated below to terminate their accounts, which will result in the deletion of the personal data that they have provided during registration.


To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

On our site, we only use a very limited number of cookies:

User preferences: These cookies help to improve a user's experience of a website by providing a more personalised service, without having to ask you every time again; more specifically, our Liferay Portal stores a limited number of user preferences, such as language and session id.

Analytics: Google Analytics is a web analytics tool that uses cookies to track visitor interactions, helping website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

How to control cookies?

You can control and/or delete cookies as you wish – for details, see You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Site security

The European Schoolnet Academy portal has implemented and continues to maintain appropriate technical and management measures to keep your personal information secure and safe from loss, damage, corruption, or deletion.

Changes within this privacy policy

Any and all changes to this privacy policy will be posted here, and will take effect upon their publication. If you have any questions or concerns about this privacy policy, at any time, please contact privacy[AT]

Contacting EUN Partnership aisbl

You may contact the EUN Partnership aisbl as indicated below to terminate your accounts, which will result in the deletion of the personal data that you have provided during registration.

For any questions related to the European Schoolnet Academy platform, you can also contact us:

  • via email:
  • via post: EUN Partnership aisbl, Rue de Trèves 61, B-1040 Brussels, Belgium