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What is the European Schoolnet Academy's code of conduct?

As we are a very diverse group of course participants, it is important that we agree on a framework for interacting with each other. Therefore, please take a look at the Academy's Code of Conduct. By continuing with our courses, you agree to abide by this Code of Conduct in all communications associated with those courses' activities.

What is the best way to learn from a MOOC?

Learning online, especially in MOOCs, can easily prove overwhelming. We therefore recommend you take a look at our summary of five strategies for learning online.

Who can I ask for help?

If you need help, you're at the right place! If you have general questions about the European Schoolnet Academy, please check the other questions in this FAQ.

For specific questions about a course, please visit its dedicated FAQ section of that course. If you cannot find your answer there, please check with your fellow course participants, for example in the Facebook group.

If you still have a question or technical issue, please contact our helpdesk, and we will do our best to help you.

How do I edit my profile or account?

On your "Profile" page you can see how your profile is displayed on the European Schoolnet Academy platform. Click on each section to add or edit the information. To edit information like your name, email address, and timezone, you have to go to the "Account" page via the menu on the top right (click on the triangle to reveal the menu).

What is a MOOC and how do I participate in it?

MOOCs (Massive Open Online Courses) are courses accessed openly via the web. If you are unfamiliar with MOOCs, please watch the following video:

And check out this video, which will help you get the most out of a MOOC:

Where can I find my old European Schoolnet Academy certificates?

This European Schoolnet Academy platform is separate from the old one in many ways, one of them being the distribution of certificates. You can earn certificates for any new courses you attend here, but certificates you received on the old platform will no longer be available on your profile. We notified you of this fact via email and encouraged you to download your old certificates. If circumstances did not allow you to do so, you can still do so until the end of September via

Our courses

How much time is required to participate in a course?

This varies slightly from one course to the next, but generally we estimate around 3-4 hours of work per week are required to complete a module. The idea is that you spend about 20 minutes per day on your professional development.

However, it is up to you how much time you want to spend on a course. Most participants in our courses report spending between 2-3 hours per week, but some say they went really in depth and spent more hours than that.

How do I enrol in a course?

To enrol in a course, you first have to register as a user on the European Schoolnet Academy platform. In order to do so, please visit the registration page, where you will be asked to provide your details.

Once you have created your user account on the European Schoolnet Academy platform, you can enrol in any available course by visiting the course's homepage and clicking on the blue "Enrol in …" button jsut below the course title.

You can enrol in a course at any time after registrations have opened. You can even enrol after the course has ended, since all the materials will remain available for perusal. The difference is that the course will no longer be moderated, and you will no longer be able to earn the badges or the certificate.

Do I need to use Facebook, Twitter or other social media on a course?

Although not necessary, using social media for a European Schoolnet Academy course will make the experience more fun! Joining the Facebook or LinkedIn groups of the courses and following the discussions using the Twitter hashtags will enable you to meet like-minded participants, exchange useful resources and information, and share your thoughts and ideas on the courses. Of course, you should not forget to check out the course forums, where you can also pose questions about the course to us and your fellow participants.

Can I access the European Schoolnet Academy courses after their completion?

Courses remain open indefinitely for anyone who would like to browse the content and find ways to improve their pedagogical practices. However, please note that after their original delivery, the courses will not be moderated and no certification is available.


How much does it cost to participate in a course?

All courses on European Schoolnet Academy are completely free for all participants! The courses are funded by the European Commission, national Ministries of Education and other private and public organisations that are interested in training teachers.

Who can take part in a course?

Although the courses are targeted at classroom practitioners and other educational professionals working in schools, anybody is welcome to join.

What are the technical requirements for participating in a course?

To participate in a course, you need nothing more than a stable Internet connection and the latest version of a common internet browser.

The European Schoolnet Academy is best viewed using Chrome or Firefox, but is also certified for Internet Explorer, Opera and Safari.

In some courses we will offer webinars or TeachMeets, for which we use Adobe Connect. If you have never attended a meeting through Adobe Connect before, here is a quick overview. You do not need a webcam or a microphone for the webinars.


What is a TeachMeet?

A TeachMeet is an organised but informal meeting where participants give short presentations on some aspect of education, related to a course topic. This can be a good practice they've delivered over the past year, or a product that has enhanced their lessons. It is a great opportunity to learn from peers, but also a nice way to practise public speaking skills, to reflect on your work environment, and to share your expertise.

I would like to be a presenter. What do I do?

First, determine what you want to present. As a speaker, you can discuss any subject related to your course topic, whether it is an assessment method, an interesting tool, a useful inquiry activity, a resource, or any relevant insight or experience. Then, propose your topic to the course coordinators by filling in the presenter form – you’ll find the link on your course’s ‘Live Events’ page. If you are selected, you will typically have one week to prepare 3-6 slides.

I have an idea, but I can’t decide if I should present it.

Presenting takes just up to five minutes and can be done alone or with a friend. If you want to check whether your idea is relevant before filling in the form, you can always contact your course coordinator or moderator to see what they think. You’ll find their contact details on your course’s ‘Live Events’ page.

Are there any requirements?

If you want to present, obviously you must be available during the TeachMeet itself. We also expect presenters to join the obligatory rehearsal, to make sure their hardware works as expected. It is also important for you to be comfortable with presenting in English. Lastly, you need a good Internet connection: if from the rehearsal it turns out that your connection is too weak, you may be disqualified from presenting.

Can I just join the TeachMeet without presenting?

Of course! You can simply attend a TeachMeet like any other webinar. Just make sure you’re online in the right place at the right time. You’ll find the date, time and location of the TeachMeet on your course’s ‘Live Events’ page.


Can I receive formal credits for participating in the European Schoolnet Academy courses?

Whether or not the final course certificate is recognised by your Ministry of Education or other accrediting organisations depends on each country. In most cases, the certificate will not yet be formally recognised, but we are working with ministries and universities to ensure that teachers get the recognition they deserve for completing our courses.

Will I receive a digital certificate for participating in a course?

After completing the entire course, participants will receive a digital course certificate and a digital course badge. You can find more information on the certification policy of each course in its own FAQ section.


My question isn’t listed. What can I do?

In case none of these questions are yours, don’t forget there’s plenty of fellow course participants that are probably happy to help. Just ask around in the course forum or the Facebook group of your course. And if you would need help from us, you may always contact us.